U.S. & Other Countries

1. To Order: Call 800-359-4946 or 610-444-0170; FAX 610-444-0171; Email info@internationalwin.com.
2. Order by "Order Number".

SHIPPING INFORMATION:
1. Orders will be shipped F.O.B. (or FCA outside U.S.A.) Kennett Square, PA.
2. For U.S.A. residents. Where applicable, case lot purchases will result in a 5% discount (as shown in case lot price).
3. Some items are sold as a single unit or only in case lots quantities.
4. When possible the order will be shipped the same day received.
5. A freight charge of $12.95 will be added to all U.S.A. orders not under contract shipped by Ground Freight. Orders to destinations outside the continental U.S. A. may be higher.
6. Next Day or Second Day service is available, for an added cost, on request.
7. Shortages of merchandise MUST be reported within 48 hours.
8. Freight loss/damage insurance is available on request.
9. If our chosen freight carrier charges us a fuel surcharge, a proportional charge will be placed on your shipment.
10. Foreign purchasers are responsible for ALL duty, tax and transfer changes.

RETURNED GOODS POLICY:
1. Returned merchandise will not be accepted without prior authorization from an officer of International WIN, Ltd.
2. All requests must provide complete details for each item; quantity, lot number, and reason for return.
3. Full credit will be allowed only for:
    a. Defective merchandise--products MUST be returned for quality assurance testing.
    b. Merchandise shipped in error not against a purchase order.
4. The credit for merchandise authorized for return for any reason, other than the above, purchased within 60 days will be 75%.
5. No credit will be given for merchandise more than 60 after purchase.

NOTE: Any unauthorized return of merchandise will be returned to the sender, freight collect.

SHIPPING TERMS -- Buyer is solely responsible for filing timely and proper claims against carrier if goods are lost or damaged in transit. Buyer assumes and shall bear all risk of loss or damage to any purchased goods sold after the purchased goods have been delivered by International WIN, Ltd. to the shipper or carrier. International WIN, Ltd. assumes NO responsibility for damage or loss in transit. Notify our sales person at the time of order placement if you want freight loss/damage insurance.

PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE: REVISION 06/03/2011